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Your Source for Wide Format Solutions

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Service/Maintenance

Equipment Service

The 4plotters.com Service Team is factory trained and authorized for HP, Océ, Canon, KIP, and Graphtec printers/scanners/cutters. Our team strictly adheres to the standards set forth by each manufacturer, insuring high performance and maximum output for all your printing equipment. 

Our manufacturer trained technicians can perform warranty and non-warranty repair and maintenance on your printers in an efficient and accurate manner. Contact us to receive personal service and the expertise of a certified repair specialist.

Contracts

"For customers who want peace of mind when it comes to their printers, 4plotters.com offers service agreements, maintenance contracts and extended warranties. The terms of each agreement (duration of each contract and coverage of parts and labor) can be varied to meet your needs. Contact us to discuss a plan tailored to your business."

HP service contracts can also be purchased through 4plotters.com, as an extended warranty or annually. With this extended warranty, we perform the services and HP provides the parts. We will be the first point of contact and this alleviates the need to go through the HP call center and escalation process. Let 4plotters.com provide you with fast service from a professional technician who knows and understands your work environment

Support and Training

Our customer service does not end with the sale of a printer—it’s just the beginning. After delivery of your printer, 4plotters.com technicians will arrive on site for product assembly and then provide hands on training for key personnel. We will also be there to provide ongoing product support as you gain experience and proficiency with your equipment and need answers for more advanced questions. We are dedicated to providing the best service and support in the industry by keeping all lines of communications open. We will be in constant contact throughout the life of your printer by providing information on software upgrades, new media, discounts, and special offers.

Online Support

You have to deliver printed products in your organization, so your printers have to work. This is a key reason so many companies stay with Printer Assist year after year: We keep printers going strong with the best service at the lowest price.

Printer Assist specializes in a wide range of printer models and printer related technologies. These include HP, Lexmark, Xerox, Brother, and a variety of accompanying applications such as Miracom and HP Workflow. Our specialization in these technologies helps our customers to refine their competitive edge by providing the highest level of printer technologies available.

Our certified technicians have an average of 10+ years in the printer repair business, and everyone here has the experience and know-how to serve you right. With their background knowledge and experience, the most difficult printer problems and issues can be handled with ease and efficiency.

Rely on Printer Assist for your mission critical requirements -- and for all your printing needs. At Printer Assist, we're comfortable with just about any printer or copier you're running. With over two hundred clients ranging from venture capital firms and legal services, to non-profit and construction, we're capable of supporting virtually any printer out the .

"We pride ourselves on providing individualized attention for your product and service needs."




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© 2010-2011 4Plotters.com. All Rights Reserved.

Apple, Brother, Dell, HP, IBM, Lexmark, Canon, Epson, Xerox and all other manufacturer brand names, trademarks and logos are registered trademarks of their respective owners. Any and all brand name designations or references are made solely for purposes of demonstrating compatibility. Online prices and selection generally match our retail store, but may vary. Prices and offers are subject to change without notice. All gift offers and promotional items are subject to availability and 4plotters.com reserves the right to change the terms of any offers or promotions without notice

At 4plotters, our customers are our top priority and our experienced staff is here to assist you with your equipment, service and supplies requests or questions. 4plotters.com specializes in wide format plotters, printers, scanners and cutters from companies like HP, Canon, KIP, Oce, and Graphtec. Our vast product selection and industry longevity allow our sales consultants to guide you to the best choices for your company’s success. 4plotters.com is dedicated to providing superior service to our customers with quality OEM and compatible imaging supplies at discount prices. Whether you need inkjet plotter paper, display graphics paper, engineering bond paper, eco-solvent UV paper, inkjet photo based media, vellum, or drafting film, we’ve got you covered. Our nation-wide distribution system allows us to ship your products quickly and efficiently. With over 125 years of industry experience, our sales staff can answer all your Paper/Media questions and save you time and money.