is logged in. log outdashboard
Shopping cart is empty.

4plotters your source for wide format solutions

Your Source for Wide Format Solutions

call 4plotters.com
home shop
Shopping cart is empty.


Policies / About Us / Contact Us / Customer Login / B2B Solution




 Reasons Why
10-reasons
1.    THE COST OF PREVENTIVE MAINTENANCE IS TOO HIGH

What about the cost of repair?  In evaluating the real cost of a maintenance agreement, consider what the cost would be without it.  A maintenance agreement is a controlled expense.  Experience has shown that preventive maintenance saves money, and directly improves departmental budgets and early profits.

2.    TROUBLE WITH A PAST MAINTENANCE AGREEMENT?

We will provide you with the name and number of our Service Manager and Sales Manager.  If the need arises, you can relate any questions or problems directly.  Customers opinions and suggestions are solicited regularly through our Customer Feedback System.

3.    OUR COMPANY’S POLICY PROHIBITS THE PURCHASE OF MAINTENANCE AGREEMENTS. 

That’s unfortunate.  Such a policy is hampering profit improvement through expense reduction.  4Plotters will show you in writing the savings available through preventive maintenance.  Take these figures directly to your manager, and discuss the potential for increased profit.  Unexpected expenses occur every time there is an emergency service call; funds must always be found to pay for this service.  4Plotters will put you on a per call billed agreement payable each time a service call is made, similar to your current procedure.  The difference is the savings you will realize through payments budgets over a period of time rather than one large outlay, of course the convenience of preventive maintenance rather than the disruption of an emergency service call.  Controlling expenses and adding profit dollars to the bottom line through preventative maintenance is critical to the success of your business.

4.    OUR MACHINE IS RUNNING FINE. THERE IS NO NEED TO SERVICE

We all know that no machine is maintenance free, but the right time to begin a preventative maintenance program is when your machine is running well.  You pick the time to service your machine.  Consider the costs of production slowdowns and downtime, and the parts and labor expenses that may result.  All of these can be reduced through programmed preventive maintenance.  Take the necessary steps now and keep your machine up and running.

5.    WE MAINTAIN THE MACHINE OURSELVES

4Plotters favors daily maintenance by the operator; it helps your machine run more efficiently.  But, when it comes to the complex electronic and mechanical systems in a unit, only a CERTIFIED TECHNICIAN has the expertise, service data, and tools to do the job safely and efficiently.  Keep in mind that self service is not free; you are paying your technician.  Moreover, your technician will not have the skills needed to fine-tune your machine for optimum production performance, nor the experience to perform preventive service that will reduce future parts replacement and service needs.  Your technician may not be able to recognize operational deficiencies that would be obvious to one of our experienced service technicians.  This could result in major service costs at some future time.  4Plotters encourages you to perform all routine maintenance on the exterior of your machine.  When it comes to anything else, you need an expert!

6.    THERE’S NO MONEY IN OUR BUDGET FOR A MAINTENANCE AGREEMENT

Before you convince yourself that there is no room for preventive maintenance in your budget, ask yourself how you will pay for an unexpected emergency service call.  4Plotters can put you on a per call billed agreement, paid each time a service call is made.  This way you can enjoy the advantages of programmed preventive maintenance without feeling the effects of a large, unbudgeted billing for the entire year.

7.    THE SERVICE OFFERED BY A LOCAL COMPANY IS CHEAPER

Their hourly rate may be less than ours, but your overall service costs will probably be higher.  Many independent service companies are not qualified to service your machine.  They lack the expertise, service data, parts and tools to do the job safely and efficiently.  Our service technicians have a thorough knowledge of the entire machine.  4Plotters provides complete, broad-based training for each service technician. 

The formal training program includes hands-on skill building in 4Plotters fully equipped training center.  We recognize the technician’s skill level through a formal certification program.  This is not a rubber stamp.  Upon successful completion of each course, the service technician receives a certificate noting the achievement.  Our service technicians are kept up-to-date on the latest technical data necessary to maximize your machine’s performance.  We know just what to do so we do it faster!  4Plotters service is less expensive overall.

8.    IT’S TOO LATE. THIS SERVICE CALL HAS COST ME TOO MUCH

It is frustrating to learn that preventive maintenance could have saved you’re an expensive emergency service call.  But if you authorize the purchase of a maintenance agreement at the time of the emergency call, 4Plotters can offer you extra savings by counting part of the emergency call as the first inspection call of the maintenance agreement.  This means extra savings to you on preventive maintenance over the subsequent twelve-month period.

9.    I DON’T NEED PREVENTIVE MAINTENANCE NOW MY MACHINE IS STILL UNDER WARRANTY

Read your equipment warranty carefully.  It is unlikely that it provides for routine maintenance such as adjustments and lubrication needed during the period of the warranty that will extend the life cycle of your machine.  Manufacturers guarantee products against defects that may require parts replacement or service; but problems that occur due to normal use of the machine, are your responsibility whether or not the machine is under warranty.  Customers may find that they can jeopardize their warranty coverage by failing to have preventive maintenance performed by a qualified service technician during the warranty period.  To protect your investment, put a 4Plotters Preventive Maintenance Plan into effect the day that the machine is installed!

10.           MY SERVICE COSTS FOR THE PAST YEAR ARE LOWER THAN THE PROPOSED AGREEMENT

Your service call costs from the previous year may be lower, but the money was spent only to repair the problem at hand.  It is less likely that little or no time was spent in preventing a future malfunction.  The concept and purpose of Preventive Maintenance is to prevent problems from occurring unexpectedly.  Have you also considered how much each period of downtime really costs in lost revenue?  With a Preventive Maintenance Agreement, your service is scheduled around your peak workload periods.

Consider the 10 reasons why preventive maintenance saves money and valuable time…  Then give us a call!    

 800-278-9720




About Us

Contact Us

Customer Login

B2B Solution

Site Created By CBI

Equipment Sales

Paper/Media

Ink and Toner

 
hplogo
logo
hp

BizRate Customer Certified (GOLD) Site - 4plotters Reviews at Bizrate

 

  OUR NETWORKS
Follow Us On Twitter
Become A Fan on Facebook
Subscribe to our Blog
Watch Our Videos
Spread The Word and Earn Cash

 

 

 

 

 

 

 

 

© 2010-2011 4Plotters.com. All Rights Reserved.

Apple, Brother, Dell, HP, IBM, Lexmark, Canon, Epson, Xerox and all other manufacturer brand names, trademarks and logos are registered trademarks of their respective owners. Any and all brand name designations or references are made solely for purposes of demonstrating compatibility. Online prices and selection generally match our retail store, but may vary. Prices and offers are subject to change without notice. All gift offers and promotional items are subject to availability and 4plotters.com reserves the right to change the terms of any offers or promotions without notice

At 4plotters, our customers are our top priority and our experienced staff is here to assist you with your equipment, service and supplies requests or questions. 4plotters.com specializes in wide format plotters, printers, scanners and cutters from companies like HP, Canon, KIP, Oce, and Graphtec. Our vast product selection and industry longevity allow our sales consultants to guide you to the best choices for your company’s success. 4plotters.com is dedicated to providing superior service to our customers with quality OEM and compatible imaging supplies at discount prices. Whether you need inkjet plotter paper, display graphics paper, engineering bond paper, eco-solvent UV paper, inkjet photo based media, vellum, or drafting film, we’ve got you covered. Our nation-wide distribution system allows us to ship your products quickly and efficiently. With over 125 years of industry experience, our sales staff can answer all your Paper/Media questions and save you time and money.